The freshly employed busy embark
Join the nervously bustling hoards
Exchange nods and adolescent slang
About social media and skate boards;
Deceived about the bonus
Then ordered where to sit,
Another shoddy call centre
And more tedious shit.
The account manager rules
Checks figures by the hour
Handicapped by bitterness
And piss drunk on power.
Management is amateur
With no guiding light
Creates difficult situations,
Where wrong trumps right.
Most often – they are
Bereft of commonsense
Intolerantly lacking passion
Always on the defence;
The atmosphere in the rest room
Soiled by the facts of this life
Friends carry the gossip
Fearing rumours that’s now rife.
Each employee to work
With the minimum of fuss
As the customers moan
They whinge, swear and cuss;
But under ones breathe
A murmur and a cough
Wishing the bitter ingrates
Would just sod off.
Long hours worked to feed
The gluttonous agency vulture,
All driven by the blame
Because that’s the bloody culture.
Some pathetic no mark
Screams “Get out of rap”,
Just the pantomime antics
Of the incentive trap.
Inadequate facilities
Feed seething discontent
But no one gives a damn
Its all money well spent;
Company’s Pyrrhic victory
Is the modus operandi
You’re fired, she‘s hired
And don’t ask why,
Treated like cattle
Who is paid to care?
Shallow careers cascading
Into an abyss nowhere,
Mostly decent people paid
Just the minimum rate.
Fined of their wages
If just one minute late.
More money deducted
For each minor mistake
Greedy senior management
Is so manifestly fake;
Again pay stopped
When targets aren’t reached,
But figures are fabricated
Workers dignity – breached.
Its modern day sweat shops
Without rhythm or rhyme
Servicing the phone calls
Of yours and mine;
Surprise me not for
The job can be tough,
Most walk out
When they’ve had enough.
With banality of attitude
So remorsely grotesque
The pretentious doyens
Even get their own desk;
Nothing changes ever
For the workers or pets
The broken bloody chairs
And the dirty headsets.